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What could cause a INF6 fault on the ATV32 drive?

FA175488

24/01/2018

Issue:
INF6 fault on the ATV32 drives

Product Line:
Altivar ATV32

Environment:
All

Cause:
Internal drive fault. The option card installed is not recognized.

Resolution:
Check to see if any of the pins are bent on the drive where the option card plugs in.
Try swapping the option cards to see if the problems stays with the drive or follows the card.
If the drive faults without an option card then a replacement drive maybe needed.