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PowerChute Business Edition events are not being logged to the Windows Application Log.

FA173259

24/07/2018

Issue:
PowerChute Business Edition events are not being logged to the Windows Application Log.

Product Line:
PowerChute Business Edition, prior to v9.1.1

Environment:
All supported Windows OS with Java versions
7 update 21 or later
6 update 45
5 update 45

Cause:
Changes by Oracle to latest Java versions

Solution:

Upgrade PowerChute to the latest version available at this link http://www.apc.com/us/en/tools/download/​

NOTE: If you are running a version of PowerChute Agent prior to 9.1.1, and you use the JRE Configuration Tool to upgrade to a JRE version HIGHER than any of the following, PowerChute stops writing events to the Windows application log:
  • Java 7 update 21
  • Java 6 update 45
  • Java 5 update 45