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NetBotz Advanced View Slow to Respond When Monitoring the Maximum Number of Cameras

FA172896

15/09/2018

Issue:

The NetBotz Advanced View can be slow to respond to Pelco camera updates when monitoring the maximum number of cameras with both surveillance and alert clip capture in use.

Product Line:

NetBotz
Pelco

Environment:

NetBotz software interfaces

Cause:

Users are allowed to configure both surveillance and alert clip capture for the cameras. When monitoring the maximum number of cameras, the Advanced View can be slow to respond and update alerts during motion capture.

Resolution:

It is recommended that users do not use both surveillance and alert clip capture when monitoring the maximum number of cameras.