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"Updates are available" pop up messages appear after upgrading PowerChute Personal Edition to version 3.0.2

FA159781

7/03/2018

Issue:
"Updates are available" pop up messages appear after upgrading PowerChute Personal Edition to version 3.0.2

Product:
PowerChute Personal Edition version 3.0.2

Environment:
All support Windows OS

Cause:
If you are seeing updates are available pop up messages appearing after upgrading PowerChute Personal Edition 3.X to version 3.0.2 this indicates that the APC Data Service has been stopped.

Solution:

To resolve the issue restart the APC Data Service.

On Windows Vista and Windows 7 go to Control Panel > Administrative Tools > Services

 

Double click on APC Data Service and select start.