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PowerChute Personal Edition 3.0 un-installation hangs while re-enabling hibernation on Windows.

FA159735

24/07/2018

Issue:
PowerChute Personal Edition 3.0 un-installation hangs while re-enabling hibernation on Windows.

Product Line:
PowerChute Personal Edition 3.0

Environment:
All supported Windows OS

Cause:
If the text on your screen says re-enabling hibernation, this is happening because the USB port cannot be detected by Windows Device Manager. After the system restart, the USB port will work fine.

Solution:

Restart your PC and then try to uninstall PowerChute Personal Edition 3.0.