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The ESXi host running the free edition of VMware is not shutting down when commanded to by PowerChute Network Shutdown.

FA159705

18/12/2018

Issue:
VMware ESXi host, which is running the free edition of VMware, is not shutting down when commanded to by PowerChute Network Shutdown.

Product Line:
PowerChute Network Shutdown (PCNS) version 2.2.3, 2.2.4, 3.0, 3.0.1, 3.1, 4.x

Environment:
VMware ESXi versions 3.5, 4.x, 5.x, 6.x

Cause:
The free edition of VMware ESXi provides read-only access to the API functions. Without write access to the API functions, PowerChute cannot issue a command to shut down an ESXi host.
To review a list of supported VMware ESXi versions see Kbase FA278213

Resolution:
To make PowerChute Network Shutdown work properly you will need to purchase a license for ESXi. 

If PowerChute is running on vMA 4.1 or 5.x please review Kbase FA159783

"VMware ESXi host is not shutting down when commanded to by PowerChute Network Shutdown running on 4.1 & 5.x."

 

You can also find more information in Kbase FA159768 "Shutdown VMware ESXi 4.1 unlicensed server with PowerChute Network Shutdown"