Not able to configure Native serial shutdown on Microsoft Windows OS.
Native serial shutdown
Microsoft Windows Vista, Windows 7, 8, 10, Windows server 2008, 2010, 2012, 2016
Microsoft has removed the serial UPS support from its operating systems.
For Smart-UPS switch connection type and use USB or install PowerChute Business Edition.
For Back-UPS use USB or if the Back-UPS is compatible with serial communications use USB to Serial converter.