MASTER YOUR CASTLE with your new build or reno project
Enter competition

Unable to load audio stream error on NetBotz appliance.

FA158410

23/10/2013

Issue:

Unable to load audio stream error on NetBotz appliance.

Product Line:

NetBotz

Environment:

NetBotz version 3 appliances.
Camera Pod 160

Cause:

After listening to live audio on a CP160 (w/ attached microphone) for a few seconds, an error message may pop up and the audio may stop. The error message will look similar to this:

Unable to load "Camera Pod xxxxxxx" audio stream: Cannot connect

This has only been see on fully loaded version 3 NetBotz appliances and only on very rare occasions. This error occurs because the processor is too busy to play the full audio clip as it is required to process other functions on the system such as storing data or creating new alerts.

Resolution:

To resolve this issue, it may be necessary to reduce your system load by removing sensors or sensor pods.