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Removing supplemental OIDs from a version 3 Netbotz appliance may cause basic view to show invalid sensor.

FA158383

14/08/2013

Issue:

Removing supplemental OIDs from a version 3 Netbotz appliance may cause basic view to show invalid sensor.

Product Line:

NetBotz

Environment:

NetBotz version 3 appliances.

Cause:

Unexpected Configuration Change.

Resolution:

When a scanner on a version 3 Netbotz uses a supplemental OID and that OID is removed, you may see a sensor in it's place or under one of the other sensor sets in basic view that looks something like this: nbSNMPEnc2D5186C0_user_USER_3315_USER__0: --- This is a known issue and may be addressed in a future revision on Botzware. For the time being, the only way to remove this invalid sensor is to remove the scanned device itself and re add it. This does not effect the other sensors on the scanned device and is not see in the Advanced View software.