Only Alerts Associated with Default Alert Profile are Posted if Netbotz device is in post only mode.

FA158380

15/11/2013

Issue:

Only Alerts Associated with Default Alert Profile are Posted if Netbotz device is in post only mode

Product Line:

NetBotz

Environment:

NetBotz post only mode

Cause:

If your appliance is set to InfraStruXure Central Post-Only Mode (Tools > Advanced > InfraStruXure Central Post-only Mode), alert notifications that occur as a result of alert actions associated with the Default Alert Profile are posted automatically. Alert notifications associated with any other alert profiles are not posted to InfraStruXure Central.

Resolution:

If you use Post-Only mode, use only the Default Alert Profile. If this is not an option, configure the Data Collection and Monitoring settings for post-only appliances for your InfraStruXure Central appliance to shorter intervals so that alert conditions are more likely to be detected.