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Strange characters in strings queried by InfraStruXure Central 4.0 Device Scanners may adversely effect InfraStruXure Central operation.

FA158313

23/11/2013

Issue:

InfraStruXure Central does not read some sensor names if changes are made after initial discovery.

Product Line:

InfraStruXure Central

Environment:

InfraStruXure Central 4.x

Cause:

incompatible configurations

Resolution:

During testing, a device with a system name that had an escape character in it was polled by InfraStruXure Central's Device Scanners. It was noticed that this caused adverse effects to the operation of ISX Central. APC recommends that no strange characters be used in any editable fields when configuring clients that are to be queried by the ISX Central's Device Scanners.

This is resolved in version 5