Load is connected to a SmartUPS, yet reports as 0% on the display or in software.
All models, All Serial Numbers
Smart-UPS products may not report very small loads attached to them. If you increase your load to greater than 10% you will see the load reported properly in Powerchute, your Network Management Card, or LCD display (if so equipped). This is normal behavior from the UPS. As the load increases on the UPS, so will the accuracy of the load reporting.