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The SMT series of SmartUPS units are unable to use a low battery signal time of greater than 23 minutes.

FA156592

26/06/2018


Issue:

SMT series of SmartUPS units are unable to use a low battery signal time of greater than 23 minutes.

Product Line:

Smart-UPS

Environment:

All SMT models, All Serial Numbers

Cause:

Product design

Resolution:

The maximum low battery signal time allowed by the ""SMT"" series of SmartUPS units is 23 minutes. If it is set to higher than this the alarm will not sound until the runtime is less than 23 minutes. This is a technical limitation of the UPS.