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    Infrastruxure AP76xx PDU only communicates with Data Center Expert or ISX Manager on the private LAN

    Issue:
    Infrastruxure AP76xx PDU only communicates with Data Center Expert or ISX Manager on the private LAN
     
    Product Line:
    StruxureWare Data Center Expert,
    DCAL PDUs
     
    Environment:
    DCE ALL
    PDU
    3 Phase
    DCAL communications protocol
     
    Cause:
    Older models of APC PDUs (usually AP76xx) can only be discovered using the private side of Data Center Expert (or ISX Manager) with DHCP enabled. They communicate through a custom protocol called DCAL.  You cannot set the IP of the device serially, and the device cannot be discovered on the public side of DCE / Manager
     
    Resolution:
    It is recommended to replace the PDU’s with more secure appliances for better communication and security.  Alternatively, the AP76xx must stay on the private side of a DCE server with DHCP settings enabled for monitoring.
     

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