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    Power Monitoring Expert - When doing a standalone PME install, the PME installer is unable to find an existing SQL instance and wants to install SQL Express

    Issue
    When trying to install Power Monitoring Expert 8.x/9.0 on a standalone server on which SQL Server has already been installed, the PME installer is not able to find this existing SQL Server instance and forces me to install SQL Express. SQL Server is clearly installed, and the SQL Server and SQL Browser services are both running.

    Product Line 
    Power Monitoring Expert 8.x/9.0

    Environment
    A new PME install on a standalone server. SQL Server has already been installed as per the System Guide.

    Cause
    The PME installer queries the system to find a list of existing SQL Server instances. It imposes a 100 second timeout. If it takes longer than 100 seconds to obtain this list of SQL Server instances, the installer will advance to the screen that tells the user no SQL Server instances were found and offers to install SQL Server Express. This timeout setting is contained in one of the xml broker files.


    Resolution
    This problem can be worked around by editing one of the broker files to increase the timeout setting. In order to do this, the PME iso must be unpacked. The file in question is in the 'setup' directory and is called 'broker.xml'. Note that the timeout setting is in milliseconds.

    Find this section:

       
         
           
             
                true
             

           

         


    Change the TimeOut setting from 100000 to 600000. The edited section of the file should look like this:


          TimeOut="600000" UIName="#determinesqledition" ActionOnFail="Stop">
           
             
                true
             

           

         


    After editing the file, save it, and then rerun the installer. Be sure to choose 'Restart' not 'Resume'

    Additional Note
    The timeout value will be increased for the next PME release.



     

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