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    UPS does not shut down after power-related events

    Issue:
    UPS does not shut down after power-related events (“Power Failed” or “Low Battery” events).
       
    Product:
    PowerChute Business Edition v9.2.1 and higher

    Environment: 
    UPS devices with the C postfix, e.g. SMT 750C, SMC 1500C

    Solution:

    Upgrade your UPS firmware to the latest revision to resolve the issue. For more information, see SmartConnect Help Center available on the
    SmartConnect.apc.com

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