Discover our Clipsal Smart Home packages as seen on the Block

in location

OR

I'm looking for

  • Wholesalers
    • Uncheck All Check All
  • EXPERTISE
    • Expand
    • Expand
    • Expand
    • Uncheck All Check All
  • Switchboard Manufacturers
    • Uncheck All Check All
OR

The best way to see what Clipsal electric products can do for your home is seeing them in action at a Clipsal Display Centre.

Product stock may vary according to location. If you're after a specific product range, please check with your chosen location before visiting.

10 Results
    Load More Load Complete
    Change Location

    Why do all my Carel SNMP devices show up as the same type of device in StruxureWare DCE?

    Issue:

    Devices with Carel network cards all discover as the same type of SNMP device in StruxureWare DCE.

    Product Line:

    StruxureWare Data Center Expert

    Environment:

    StruxureWare Data Center Expert potentially any version
    Carel Network cards installed in a device monitored by DCE

    Cause:

    Because Carel Network Cards use similar SNMP OIDs for all different devices, StruxureWare DCE can not distinguish between the different devices using the same OIDs. Because of this, it uses the first DDF that it can find that matches the OIDs on the device.

    Resolution:

    Currently there are 2 options.

    1: Install only 1 Carel based DDF and add only that single type of device per DCE server.

    2: Discover Carel devices using the Modbus protocol. When discovering Modbus devices, you specifically associate the DDF to the device and can have multiple different DDFs and devices on the same system. This is the preferred method.

    Didn’t find what you were looking for?

    Try Searching Again View Our Categories

    Need further assistance?

    Our Customer Care department provides total customer service solutions for our residential, industrial and commercial applications.

    Get Assistance