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    ION8650C not communicating with ION Setup using an optical probe at 57000 baud rate

    Issue
    ION Setup does not communicate with a new batch of ION8650 meters using optical proble at 57000 baud rate while older batch of meters don't exhibit the same problem. There is no problem at slower baud rates.

    Product Line
    ION8650C (could apply to A and B)

    Environment
    ION Setup

    Cause
    High speed communication, as such ION Setup needs to be slowed down.

    Resolution
    Interbyte is to slow down communications (mainly for modems/optical probes which can’t handle fast data transfer).

    When trying to communicate with the device, in ION Setup (Single Device Mode) make the following change:

    - Select 'Serial' connection type (since an optical proble is being used)
    - Click on 'Setting' button and select 'Timings' tab
    - Change the InterByte setting to 5 (default is zero)

              
     

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