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    COM'X210 timeout error: Winsock error occurred during connect attempt on socket error = 10060

    Issue
    COM'X Timeout Error

    Product Line
    COM'X200
    COM'X210
    COM'X510

    Environment
    Webpage

    Cause
    Winsock error occurred during connect attempt on socket error = 10060
    This error occurs when trying to read a slave device register, but able to read real-time values on the device page.

    Resolution

    To resolve the issue the Modbus TCP port 502 needs to be enabled.

    How to Configure the Firewall settings:
    • Click Settings > Security > Firewall Management. Configure each interface by protocol according to the available options below. Enable Modbus TCP Port 502
    • Alternatively, click Defaults to reset to defaults.
    • Click Save changes

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