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    Video: How to reset 'Supervisor' account password in Power Monitoring Expert (PME) 8.2

    Issue
    User would like to change or reset the supervisor user password to the default of "0" in PME.

    Product
    Power Monitoring Expert (PME) 8.2

    Environment
    Control Panel

    Resolution
    Due to changes to security enhancements in PME 8.2, the supervisor user in PME can be changed with the following process.

    1) Open Control Panel
    2) Select "Uninstall Program" or "Programs and features" depending on the view in Control Panel
    3) Select Power Monitoring Expert and click the "Change" button or right click on Power monitoring expert and select "Change" from the options
    4) Click on "Reset Accounts" and follow the prompts to set the supervisor password to desired value.

     

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