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The best way to see what Clipsal electric products can do for your home is seeing them in action at a Clipsal Display Centre.

Product stock may vary according to location. If you're after a specific product range, please check with your chosen location before visiting.

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    SmartConnect login reports "Application Error" "Sorry something has gone wrong!".

    When logging into SmartConnect Portal an error is received 

    SmartConnect Portal

    Web interface



    To correct log into the SmartConnect account and add company name to the user profile
    • Log into
    • Go to My Profile
    • Go to My Company
    • Add company name
    • Click Update at the bottom of the web page
    • Log out of SmartConnect and log back in

    If the above does not resolve the issue please gather
    • Product ID
    • Product Key
    • Model number
    • Serial number
    • Screenshot of the error
    • E-mail address associated with the account
    and contact Schneider Electric Technical Support. Contact information for Technical Support will be found at this link


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