Discover our Clipsal Smart Home packages as seen on The Block 2018

in location


I'm looking for

  • Wholesalers
    • Uncheck All Check All
    • Expand
    • Expand
    • Expand
    • Uncheck All Check All
  • Switchboard Manufacturers
    • Uncheck All Check All

The best way to see what Clipsal electric products can do for your home is seeing them in action at a Clipsal Display Centre.

Product stock may vary according to location. If you're after a specific product range, please check with your chosen location before visiting.

10 Results
    Load More Load Complete
    Change Location

    Why PME 8.2 Installer stop suddenly and cannot install the software

    The Symptom

    Customer  have problems installing PME 8.2. It's a standalone with WIndows Server and the PME installer has installed the SQL Express. 
    When they go through the installer everything looks fine, but when they click "Install" in the final window, the installer closes with no warning or errors.
    See attached photos. 


    Checked the log file, at the end of the log there is this type of message: "Sender="Application"



    Message="An unhandled exception occurred. System.Windows.Markup.XamlParseException: Initialization of 'Installer.LaunchMsiPage' threw an exception. ---> System.InvalidOperationException: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.    at System.Security.Cryptography.MD5CryptoServiceProvider..ctor()    at Installer.InstallerUtil.EncryptDecrypt.EncryptString(String Message)    at Installer.GlobalPropertyStore.ExportGlobalToXml(Boolean encryptSensitiveData, Boolean suppressSensitiveData)    at Installer.LaunchMsiPage.Page_Initialized(Object sender, EventArgs e)    at System.Windows.FrameworkElement.RaiseInitialized(EventPrivateKey key, EventArgs e)    at System.Windows.FrameworkElement.OnInitialized(EventArgs e) ......"

    Reason of the issue
    This issue occurs because the encryption algorithm that is used by 'Installer.LaunchMsiPage' is not Federal Information Processing Standards (FIPS) compliant.

    We found the solution here on Microsoft KB:
    Disable the Windows security option "System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing", and then restart the installation it install with success.

    Didn’t find what you were looking for?

    Try Searching Again View Our Categories

    Need further assistance?

    Our Customer Care department provides total customer service solutions for our residential, industrial and commercial applications.

    Get Assistance