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    Why does my drive only take a run command when my PC is connected?

    Issue:
    Why does my drive only take a run command when my PC is connected?

    Product Line:
    All Altivar drives

    Environment:
    All

    Cause:
    Drive will run as soon as a laptop is connected and stop when laptop is disconnected

    Resolution:
    Check your drive's wiring for any loose connections. We have found an instance where a loose common wire caused this issue. 
    Also, if you're giving the drive a run command from your PC (using SoMove), then the drive will only run while the PC is connected. Check to be sure of where your run command is coming from. 



     

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