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    Unable to establish communication in PME with Eton93PM even when the webpage is accessible and the IP address pings OK

     Issue:
    Unable to establish communication in PME with Eton93PM even when the webpage is accessible and the IP address pings OK



    Product Line:
    Power Monitorirng Expert third party device type

    Environment:
    PME communication with third party devices

    Cause:
    No communication to Eaton93PM in Power Monitoring Expert

    Resolution:
    Log in to the Eaton93PM, select the Network option from the left side and select Reboot Now
    as shown on the screen shot below just below the HTTP get test
    It will take about 2 minutes for the reboot to compete, PME will see the device as soon as the reboot completes.



     

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