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    What to do with PME License Issues after activating the License?

    Occasionally, the licenses display correctly in the Floating License Manager but when you open the Management Console an error appears indicating that the software is not licensed.

    As well, the Management Console About box displays no licensed modules.

    To prevent this error from appearing:
    1. In Notepad, navigate to ...\Program Files (x86)\Schneider Electric\Power Monitoring Expert\Floating License Manager\FLEXnet Publisher License Server Manager\conf\ and then open server.xml.
    2. Search the file for the restartRetries parameter.
    3. Set the parameter to 10 (restartRetries="10")
    4. Save and close the file.
    5. Restart the Flexnet Licensing and the lmadminSchneider services.


     

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