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    How can I order spare parts for an Altivar Process Drive?

    Issue:
    How can I order spare part for an Altivar Process Drive?

    Product Line:
    Altivar Drive Systems (ATV630, ATV660, ATV930, ATV960, ATV680, ATV980)

    Environment:
    All

    Cause:
    Damaged components in the Altivar Process AC Drive

    Resolution:
    Limited spare parts for the drive only may be available.  Check with Drive Products Support Group for details. Any available spare parts would have to be obtained and installed by Schneider Electric Field Services only. Drives can also be repaired at the Schneider-Electric Repair Facility in Greensboro, NC.

    Enclosed Process Drives:
    For other enclosure parts such as fans, relays, pushbuttons, selector switches, pilot lights, fitlers, etc contact DPSG with the Factory Order number (Q2C, or drawing number) to check with the plant for a Bill of Material.

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