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    Video: APC AV S & J Type Power Conditioner w/ Battery Back-up - Brain Dead Procedure and Cold Start Procedure.

    Issue:
    UPS will not operate on utility power or may be displaying unusual characteristics.

    Product Line:
    APC AV Power Conditioners with Battery Back-UP
    Models: J10, J10BLK, J15, J15BLK, S10, S10BLK, S15, S15BLK and S20BLK

    Cause:
    This may be caused by one of the 

    Environment: 
    UPS is not operating as designed following conditions;
    • Improper Voltage
    • Poor power quality

    Resolution:
    The following video details the process for the Brain Dead (Logic Reset) and Cold Start of AV Power Conditioners.

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