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    What can cause Err6 code on an ATS48 remote keypad?

    Issue:
    What can cause Err6 code on an ATS48 remote keypad?

    Product Line:

    Altistart 48

    Environment:
    All

    Cause:
    Error, fault

    Resolution:
    This is an issue where the softstart is not communicating with the keypad.
    This can be caused when utilizing a port expander to talk network while still using a remote keypad.
    Normally you can only a keypad or network connection at a time.  With the expander you can achieve both.
    Make sure that the network communications are set in the softstart.  Having an address of 0 will hinder the user from achieving connection.
    Check main display of the softstart for possible issues.
     

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