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    Upgrade of Power Monitoring Expert (PME) 8.x to 8.2 fails with RegBrick_x86 error

    Issue
    When running the installation utility to upgrade Power Monitoring Expert 8.0 or 8.1 to 8.2, the installation will stop on the copying files section with a warning:
    "The feature you are trying to use is on a network resource that is unavailable."



     
    When the user manually selects the file via browse the next error is that the file is not a valid installation package for the product.


    Product Line
    Power Monitoring Expert 8.x

    Cause
    This problem is a result of RegBrick_x86.msi being detected as a Trojan by some anti-virus software, McAfee for sure, and possibly other anti-virus packages.
    When PME is upgraded, the installer tries to uninstall the old msi packages prior to installing the new ones. Since RegBrick_x86.msi cannot be found where expected, you are prompted to find it manually.

    Resolution
    Cancel the PME installation.
    Uninstall RegBrick_x86.msi via Microsoft 'Program Install and Uninstall Troubleshooter'
     
    1.)  Browse to the Microsoft link below:
           https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed
    2.)  Download the 'Program Install and Uninstall Troubleshooter' tool and save it locally.
    3.)  Run the tool and choose 'RegBrick_x86' from the list of programs that will be presented
    4.)  Then click on 'Yes, try uninstall'
    5.)  Once this has been done, begin the PME installation utility again

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