in location

OR

I'm looking for

  • Wholesalers
    • Uncheck All Check All
  • EXPERTISE
    • Expand
    • Expand
    • Expand
    • Uncheck All Check All
  • Switchboard Manufacturers
    • Uncheck All Check All
OR

The best way to see what Clipsal electric products can do for your home is seeing them in action at a Clipsal Powerhouse Display Centre.

Product stock may vary according to location. If you're after a specific product range, please check with your chosen location before visiting.

10 Results
    Load More Load Complete
    Change Location

    Power Monitoring Expert - When user click on a Data Log Viewer in Diagrams, an error - 'There was a problem processing your request. Try Again'

    Issue
    When user is in the Diagrams web application, and click on a Data Log viewer in order to view historical data, an error 'There was a problem processing your request' appears in the browser

    Product Line
    SPM7.x
    Power Monitoring Expert 7.x
    Power Monitoring Expert 8.x


    Environment
    Web Applications

    Cause
    This will happen if the  HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\International registry key has a 'AcceptLanguage' value associated with it, and the data for that value is NULL.
    If the 'AcceptLanguage' value does not exist at all, Diagrams will use the OS language, however if that value does exist, and it is empty, then Diagrams crashes. 

    Resolution
    *Warning: This article contains information about editing the registry. Improper changes to the registry can permanently damage the operating system. Always backup the registry before making any changes.* 

    1) Navigate to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\International registry key to check if key exist and the value of data.

    2) Insert correct data  - e.g. en-US, en; q=0.5 

    Didn’t find what you were looking for?

    Try Searching Again View Our Categories

    Need further assistance?

    Our Customer Care department provides total customer service solutions for our residential, industrial and commercial applications.

    Get Assistance