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    Valid license could not be found on a redundant PME system

    Issue
    Upon opening any PME component a valid license could not be found error pops up.

    Product Line
    Power Monitoring Expert, PME
    Marathon everRun

    Environment
    License Manager
    Redundant system using everRun from Stratus Technologies (Marathon)

    Cause
    PME is installed on a redundent system with two hosts.  As such the License Manager is installed on a remote client machine (not on any of the two hosts).  The PME server has lost connection to the remote client and IP address PING does not return a reply.

    Resolution
    The IP address of machine that License Manager has been installed can be found in License Manager as shown below. Locally installed License Manager will have an IP address of 127.0.0.1 (localhost). Make sure the IP address is the remote client's IP address.

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