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    How to set the RTU internal clock to the correct time via the SCADAPack?

    Issue:
    I am trying to set the RTU internal clock to the correct time via the SCADAPack E configurator à Transfer à Set RTU Time;
    However, the remote device time remains the same.
    Is there any other way to setup the RTU clock?

    Answer:
    Cause:

    RTU is set to take the time from network with NTP from Time Server

    Resolution:
    Network Time Protocol (NTP) is a networking protocol for clock synchronization between computer systems and different controllers.

    RTU can update its time by two methods:
    1- Network Time Protocol (NTP) 
    2- Local Connected computer with SCADAPack E Configurator.

    If NTP option is checked, the user will not be able to set the time from SCADAPack E Configurator. 
    Please follow the following steps to resolve the problem:
    i) Open SCADAPack E configurator
    ii) Connect to Controller
    iii) Go to TCP/IP section and click on plus sign
    iv) Select TCP/IP
    v) Uncheck "NTP Network Time" from "Enable TCP/IP Services" sub-section

    Download the configuration to RTU.
    Now you can set the time from SCADAPack E Configurator by clicking on Transfer from the main menu and select "Set RTU Time"

     

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