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    The PM5500 is not reporting accurate demand values

    Issue
    The PM5500 is not reporting accurate logged demand values

    Product Line
    PM5500 series
    PM5560
    PM5563

    Environment
    Firmware

    Cause
    The demand logging functionality was added to the PM5500 series meter with firmware version 2.30 and later

    Resolution
    Upgrade the PM5500 series firmware in order for the demand to be logged as expected.
    The latest firmware for the PM5500 is available at this link.

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