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    ​PowerChute Business Edition version 9.5 and above - Supported UPS Models

    Issue:
    There are two new categories to consider when manually selecting a UPS during PowerChute Business Edition installation.

    Product Line:
    PowerChute Business Edition version 9.5 and higher

    Environment:
    All supported operating systems.

    Cause:
    Updates to the PowerChute Business Edition v9.5+ installation process.

    Resolution:

    During installation of PowerChute Business Edition v9.2.1 and earlier, PowerChute asks you to check the monitoring ports on the back of the UPS (DB9 or RJ45) to determine the type of UPS that you want to manage.
    From PowerChute Business Edition v9.5+, you are instead asked to select your UPS from a list of UPS model prefixes (e.g. SMT, SMX, SMC, SU etc.).
    Your UPS model is printed on the label at the back of your UPS.
    All supported UPS models are categorized into two types:
    • Type A - Smart-UPS models with prefix SMT, SMX, SURTD and SRT
      (including models SRC2KUXI, SRC3KUXI, and SRC3KUXIX709)
    • Type B - Smart-UPS excluding UPS models with prefix SMT, SMX, SURTD, SRT
    If you are not sure to which category your UPS belongs, check the table below for the latest models:
    Type A UPS Type B UPS
    SMT SU
    SMX SUA
    SMC SURT
    SURTD SURTA
      SC
      SUM
    SRC models:
    • SRC2KUXI
    • SRC3KUXI
    • SRC3KUXIX709
       
    Any SRC model, excluding those listed under Type A.
     
     

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