Discover our Clipsal Smart Home packages as seen on The Block 2018

in location


I'm looking for

  • Wholesalers
    • Uncheck All Check All
    • Expand
    • Expand
    • Expand
    • Uncheck All Check All
  • Switchboard Manufacturers
    • Uncheck All Check All

The best way to see what Clipsal electric products can do for your home is seeing them in action at a Clipsal Display Centre.

Product stock may vary according to location. If you're after a specific product range, please check with your chosen location before visiting.

10 Results
    Load More Load Complete
    Change Location

    PME Web Report is stuck on "Report is being generated" after clicking Generate report

    Customer is trying to run a report in the Web Application Report tab, and it hangs on the "Report is being generated" message. There are no errors in the system event log under Management Console, the Windows event logs, or the ApplicationModules database log files.

    Product Line
    Struxureware Power Monitoring 7.x (SPM 7.x)
    Power Monitoring Expert 7.x (PME 7.x)
    Power Monitoring Expert 8.x (PME 8.x)

    Web Reports

    The report logo may be missing from the default directory 

    Navigate to the software install directory

    For SPM 7.x:
    ...Program Files (x86)\Schneider Electric\ION Enterprise\web\ReportPacks\Default

    For PME 8.0:
    ...\Schneider Electric\Power Monitoring Expert\web\ReportDepot\ION Reports\ION Report Packs\Default Reports

    For PME 8.1:
    ​...\Schneider Electric\Power Monitoring Expert\config\reports

    A JPEG file exists named "Report-Logo". If the file is not in the location, search to see if it is in a different location, or create a new logo per FA232322
    Additionally, you can download the attached zip file, unzip the logo, and place the JPEG in the respective directory.

    Didn’t find what you were looking for?

    Try Searching Again View Our Categories

    Need further assistance?

    Our Customer Care department provides total customer service solutions for our residential, industrial and commercial applications.

    Get Assistance