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    Can Power Meter Configuration Utility (PMCU) read on-board logs on a CM2000 via a Link150

    Issue
    ION Setup cannot read on-board logs for a CM2000 when communicating via a Link150 (Ethernet gateway). Power Meter Configuration Utility (PMCU) cannot communicate to a CM2000 that's downstream of a Link150.

    Product Line
    CM2000
    Link150
    PMCU
    ION Setup
    PME 8

    Environment
    Installation/Setup

    Cause
    Power Monitoring Expert (PME) and ION Setup can communicate with the CM2000 downstream a Link150, but ION Setup is not able to read on-board logs.

    Resolution
    When trying to retreive on-board logs, PMCU can be used to communicate to the CM2000 serially and downstream of an EGX100/300.
    However, when the CM2000 is downstream of a Link150 ethernet gateway, PME is the only software that allows the user to view the on-board logs.
     

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