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    PM5560 that has stopped logging kWH on firmware 1.003

    Product Line
    PM5560

    Environment
    Logging

    Resolution
    This is an issue in the 1.x.xxx version of PM5500 firmware which was causing a File Status error condition and issue of occasional missing records in the data log. The device driver stops downloading on-board data logs after some time (approximately 2 months if the data logging interval is 15 minutes)

    These issues have been fixed in FW V2.0.1. See FA299853 for how to upgrade the firmware.

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