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    Video: Testing Citect Credentials Fail for Application Services Host

    Issue
    A users credentials fail to authenticate in Application Configuration Utility > Application Services Host:

              
              Citect connection unavailable.
              Note: Citect runtime must be running to perform this test


    Note: Citect Runtime is already running.


    Product Line
    PowerSCADA Expert 8.1, 8.2, 9.0 (PSE 8.x, 9.x)

    Environment
    Application Configuration Utility

    Cause
    A successful connection by the Schneider Electric ApplicationServiceHost service requires a user already defined in the PowerSCADA project, server IP address and a parameter in the INI file.  In this case the INI parameter is missing.

    Resolution
    1.  In Citect INI file, set [ctAPI] Remote = 1

              


    2.  Shutdown and restart the Runtime (project).  

    3.  Now the test will succeed:
              
     

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