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    What are the known issues with the StruxureOn Gateway?


    Issue
    What are the known issues with the StruxureOn Gateway?

    Product Line
    StruxureOn

    Environment
    StruxureOn Gateway

    Resolution

     

    Get a quick overview of known issues and fixes. If you’re experiencing issues not on this list, or if you have a feature request, please let us know by opening a support ticket here.

    Known issues – Gateway

    • Saved discoveries are lost when you update StruxureOn Gateway from v1.0.2 to v1.0.3.

    • The serial number does not update in the StruxureOn Gateway when a power module is replaced in a Symmetra PX. Rediscover the Symmetra PX to display the information for new power modules as expected. 
      Do not remove the Symmetra from the Devices list.

    • The StruxureOn Gateway installer does not open ports in the firewall to allow access to the web server. You must access the StruxureOn Gateway application from the local host. You can access the application from remote hosts only if you disable the firewall on your computer.
    • After you update StruxureOn Gateway to the latest version, it is best to clear your browse cache.
    • The serial number does not update in the StruxureOn Gateway when a power module is replaced in a Symmetra PX. Rediscover the Symmetra PX to display the information for new power modules as expected.
    • There is an issue using NFS shares for backup. Windows shares work as expected.
     

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