Discover our Clipsal Smart Home packages as seen on The Block 2018

in location


I'm looking for

  • Wholesalers
    • Uncheck All Check All
    • Expand
    • Expand
    • Expand
    • Uncheck All Check All
  • Switchboard Manufacturers
    • Uncheck All Check All

The best way to see what Clipsal electric products can do for your home is seeing them in action at a Clipsal Display Centre.

Product stock may vary according to location. If you're after a specific product range, please check with your chosen location before visiting.

10 Results
    Load More Load Complete
    Change Location

    E5600 Meter Setup through IR Optical Port

    Communicate with the meter through the IR optical port

    Product Line
    ION Setup


    Must configure computer to use the optical probe by downloading the appropriate drivers for the optical probe.

    Excerpt from ION Setup Device Configuration Guide, which is attached at the bottom of this article.

    Tools required
    Before starting to set up your E5600 meter, make sure you have a computer with the latest version of ION Setup installed. To communicate with your meter through RS-485, you need to use a Modbus gateway or and RS-232 to RS-485 converter.

    To communicate with your meter through the IR optical port, you also need the following:
    • ANSI C12.9 type II optical probe (refer to the E5600 Installation and Operation Guide for the meter's front optical port specifications)
    • Strong magnet (such as a rare-earth or similar permanent magnet)
    Before starting ION setup, connect the meter to your computer using an ANSI C12.9 type II optical probe. If the Microsoft Windows driver for the USB optical probe is not installed, us the installation disc that came with the optical probe to install the driver, or download the appropriate driver from the optical probe manufacturer's website.

    Open your computer's Device Manager to see which serial port number is assigned to the optical probe:
    1. Right-click My Computer and select Manage.
    2. Expand System Tools and select Device Manager.
    3. Expand Ports.
    4. Note the optical probe's serial port number.
    5. Close the Computer Management screen.
    Meter communication
    This describes how to put the meter into diagnostic mode so that it can be configured through the IR optical port using ION Setup.
    1. Put the meter into diagnostic mode.
    • To put the meter into diagnostic mode, hold a strong magnet over the meter, approximately
      at the 12 o'clock position, to activate the reed switch. When the reed switch is
      activated, the meter's displat will show all segments, then a blank screen, and then will start to display the diagnostic display sequence. 
    Do not remove the magnet from the meter's reed switch while communicating through the meter's IR port.
    NOTE: RS-485 (Modbus) data will not be updated while the meter is communicating via the front optical port.​​
    1. Start and log on to ION Setup using Single Device Configuration mode. See the "Starting, Logging On and Logging Off" section of the ION Setup Help for more information on the operation modes, and starting and logging onto ION Setup.
    2. In the Connection Type dialog, select the optical probe's serial port number (see "Computer configuration" on page 8).
    3. Click OK.
      ION Setup attempts to establish a connection (9600 baud, ANSI protocol) to the device. If communication attempts fail, close ION Setup, check to make sure there is a good physical connection between the computer and the meter and ensure that the magnet is activating the reed switch. Restart ION Setup and try connecting to the device again.
    4. Configure the meter. The setup screens are detailed in the section "Meter Setup through RS-485" on page 10 of ION Setup Configuration Guide.

    Didn’t find what you were looking for?

    Try Searching Again View Our Categories

    Need further assistance?

    Our Customer Care department provides total customer service solutions for our residential, industrial and commercial applications.

    Get Assistance