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    EGX300 tenant Billing module doesn't show "Rate" and "Commodity" fields to create bills

    Issue
    EGX300 tenant Billing module doesn't show "Rate" and "Commodity" fields options to be able to create bills successfully. 


    Product Line
    EGX300 Ethernet Gateway

    Environment 
    Tenant Billing

    Resolution
    1) Download and unzip the EGX300_Tenant_Billing.zip file attached below on your computer.
    2) Open a windows explorer and open FTP connection with your EGX300 device by writing the following string in the address bar:
     
    ftp://
    3) Login with your EGX300 FTP username and password
    default username: Administrator
    default password: Gateway
    4) Navigate to the following folder: /www/monitoring
    5) Take backup of the following 7 files:
    • billing.js
    • billing.min.js
    • billing_points.shtml
    • estimate_billing_report.shtml
    • multi_billing_reports.shtml
    • owner.shtml
    • tenants.shtml
    6) Upload and replace the 7 files from the unzipped folder on your computer to the folder ftp:///www/monitoring/
    7) Close FTP folder.
    7) Make sure to clear Cache on your web browser and reload EGX300 web page.

     

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