Discover our Clipsal Smart Home packages as seen on the Block

in location

OR

I'm looking for

  • Wholesalers
    • Uncheck All Check All
  • EXPERTISE
    • Expand
    • Expand
    • Expand
    • Uncheck All Check All
  • Switchboard Manufacturers
    • Uncheck All Check All
OR

The best way to see what Clipsal electric products can do for your home is seeing them in action at a Clipsal Display Centre.

Product stock may vary according to location. If you're after a specific product range, please check with your chosen location before visiting.

10 Results
    Load More Load Complete
    Change Location

    How to resolve the error message "There is no response from the server." when downloading data models via Easergy Studio (Micom S1 Studio) Data Model Manager?

    Issue:
    I receive the following error message when attempting to download the Data Models for Easergy Studio (Micom S1 Studio) 
     “There is no response from the server. Please try again later.”


    Product Line  
    Easergy Studio (MiCOM S1 Studio)

    Environment  
    Installing data models

    Cause   
    Local network restrictions such as antivirus and firewalls prevent access to the server.

    Resolution This can be solved by defining the data model HTTPS Server as “trusted” in customer's IT Network.

    Needed Server data (sdmm.schneider-electric.com) :

    -> Servername: schuse1aapxp1, IP: 54.225.164.3, Port: 443 (https)

    See attached document: Appendix B from “Easergy Studio V7.0.0 – Release Notes v1.0.pdf “

    Note:
    If you continue to experience issues you may download all the data models from the following link: https://schneider-electric.box.com/v/StudioDM (last update: 20/01/17). Please consider the large file size may result in long download times.
     

    Didn’t find what you were looking for?

    Try Searching Again View Our Categories

    Need further assistance?

    Our Customer Care department provides total customer service solutions for our residential, industrial and commercial applications.

    Get Assistance