in location

OR

I'm looking for

  • Wholesalers
    • Uncheck All Check All
  • EXPERTISE
    • Expand
    • Expand
    • Expand
    • Uncheck All Check All
  • Switchboard Manufacturers
    • Uncheck All Check All
OR

The best way to see what Clipsal electric products can do for your home is seeing them in action at a Clipsal Powerhouse Display Centre.

Product stock may vary according to location. If you're after a specific product range, please check with your chosen location before visiting.

10 Results
    Load More Load Complete
    Change Location

    Should the EGX300 stop logging a device after an error occurs?

    Issue
    An EGX continues to log a device despite the User Guide suggesting it should stop after a missed interval.

    Product Line
    EGX300 Gateway Device

    Environment
    EGX Data Log

    Resolution
    The table containing 'Error Codes for Data Logs' in the User Guide (pg. 39) states "Logging is left enabled unless the last interval was missed" for error codes 19 and 25. This suggests that the EGX should stop logging data from a device after an error appears. However, as seen in the image below, an error is observed more than once and the device continues to be logged.



    Since the EGX300 is an obsolete device, it is unlikely the User Guide will be updated. This article will serve as a correction for the EGX300 User Guide's wording.

    Didn’t find what you were looking for?

    Try Searching Again View Our Categories

    Need further assistance?

    Our Customer Care department provides total customer service solutions for our residential, industrial and commercial applications.

    Get Assistance