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    Should the EGX300 stop logging a device after an error occurs?

    An EGX continues to log a device despite the User Guide suggesting it should stop after a missed interval.

    Product Line
    EGX300 Gateway Device

    EGX Data Log

    The table containing 'Error Codes for Data Logs' in the User Guide (pg. 39) states "Logging is left enabled unless the last interval was missed" for error codes 19 and 25. This suggests that the EGX should stop logging data from a device after an error appears. However, as seen in the image below, an error is observed more than once and the device continues to be logged.

    Since the EGX300 is an obsolete device, it is unlikely the User Guide will be updated. This article will serve as a correction for the EGX300 User Guide's wording.

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