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    Video: NetBotz 250 | How do I update the firmware?

    Issue:
    Process for updating firmware on the NetBotz Rack Monitor 250.

    Product Line:
    NetBotz Rack Monitor 250 (NB250)

    Environment:
    NetBotz Rack Monitor 250 (all firmware versions)

    Cause:
    You must update the firmware on the Rack Monitor 250 to the most recent version before first use.


    Resolution:


    NOTE: The NetBotz 250 appliances must be communicating on the network to be able to upgrade the firmware using this option.  Steps for setting the IP address can be found on the Help Center or within knowledge base FA156064.

    1) Navigate to https://help.ecostruxureit.com and go to the Documentation menu and then NetBotz 250.

    2) Download the most recent firmware in the Download section.

    3) Run the executable that downloads, which will extract the necessary upgrade files and automatically run the Upgrade Wizard Utility.

    4) If only upgrading one appliance, enter the IP Address, username, and password.  If upgrading multiple appliances, check the box for Upgrade from Device List, and fill in the Device List option.

    5) Select Ping to test network connectivity to the appliances.

    6) Select Upgrade Now to issue the upgrades to the appliances.

    NOTE: Other firmware upgrade procedures are available within knowledge base FA156047.

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