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    Video: How do I customize short message e-mail alarm actions in Data Center Expert?

    Issue:
    Customizing short message e-mail alarm actions in StruxureWare Data Center Expert

    Product Line:
    StruxureWare Data Center Expert (DCE)

    Environment:
    StruxureWare Data Center Expert (DCE)

    Cause:
    E-mail notifications from DCE come in a pre-defined format that can not be edited.  To customize e-mail notifications, short message e-mail alert actions need to be used.

    Resolution:



    1) Open the DCE Client and go to: Alarm Configuration menu > Manage Alarm Actions.

    2) Click on Create and then select Short Message E-Mail.  Select Next.

    3) Provide an Action Name and add in the e-mail addresses that this alarm action will be sent to.

    4) The subject and message fields can be customized using a defined list of macros, which are available on https://dcimsupport.apc.com.
    NOTE: You can use spaces, text, and return lines to organize the data that will be sent in the e-mail.

    5) Associate your new alarm action to a notification policy, for instructions see knowledge base FA225766.

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