Discover our Clipsal Smart Home packages as seen on The Block 2018

in location


I'm looking for

  • Wholesalers
    • Uncheck All Check All
    • Expand
    • Expand
    • Expand
    • Uncheck All Check All
  • Switchboard Manufacturers
    • Uncheck All Check All

The best way to see what Clipsal electric products can do for your home is seeing them in action at a Clipsal Display Centre.

Product stock may vary according to location. If you're after a specific product range, please check with your chosen location before visiting.

10 Results
    Load More Load Complete
    Change Location

    PM5500 Energy (kWH) values are no longer being logged in Power Monitoring Expert 7.2.2

    Data from the Energy/Demand log (onboard the PM5500) stop logging in PME. However, the current and voltage data are populated.

    Product Line
    PM5500 series (PM5560, PM5563)

    Power Monitoring Expert 7.2.2

    By default, the PM5500 only logs the energy and demand quantities onboard the device. The PME device driver itself enables the logging of the current and voltage data (PC based logging).

    This issue is corrected by applying the following:
    1. Upgrade the device to the latest firmware. The latest firmware and upgrade procedure are available in FA299853.
    2. Update the device driver on the Power Monitoring Expert server: PM5500 Series SE Driver for PME 7.2.2.
    3. Apply PME 7.2.2 Cumulative Update 2 to the Power Monitoring Expert server. PME 7.2.2 CU2 is available in FA240221.
    Another option is to upgrade PME to the latest version (PME 8.2) instead of performing steps 2 and 3 above. This will require a new license. 

    Didn’t find what you were looking for?

    Try Searching Again View Our Categories

    Need further assistance?

    Our Customer Care department provides total customer service solutions for our residential, industrial and commercial applications.

    Get Assistance