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    PME8 Web Reports error "An unhandled win32 exception occurred in w3wp.exe [27524]"

    Issue:
    When attempting to open the web reports section of the PME web page the user receives the following error message.

    "An unhandled win32 exception occurred in w3wp.exe [27524]

    The Just-In-Time debugger was launched without necessary security permissions.  To debug this process, the  Just-In-Time debugger must be run as an Administrator.  Would you like to debug this process?"


    Product Line:
    Power Monitoring Expert 8.0

    Environment:
    Windows 7 / 8 / Server 2008 / 2008 R2 / 2012 / 2012 R2

    Cause:
    This issue is caused by web browser security specifically with Internet Explorer 11.

    Resolution:
    The customer can either use another supported web browser or, if Internet Explorer must be used, add the PME web page into the Compatibility Mode and Trusted Sites lists within the browser.

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