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    What to check if my Wiser Air thermostat will not power on after installation.

    Product Line:
    Wiser Air thermostat
    Resolution:
    • Check your load center to confirm that your HVAC breakers are turned on and not in the off or tripped positions.
    • Wiser Air requires a 24 VAC and common from the heating or cooling system control board. If your previous thermostat did not have a common wire connected to the C terminal or any extra wires present, the wire extender will need to be installed. Please see the Wiser Air Installation Guide below for further help.
           ***Note: Be sure to not power the thermostat directly to 120/240 Vac. 

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