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    Why is my Conext CL showing an alarm code: 2633 & 2634 (PV1 OC Wrn & PV2 OC Wrm Service Alarm)

    Issue: 
    Customer is calling to confirm an alarm code: 2633 & 2634 (PV1 OC Wrn & PV2 OC Wrm Service Alarm)

    Product Line: 
    Conext CL 18000NA Conext CL 25000NA Conext CL 20000 Conext CL 25000E

    Environment:  
    On site troubleshooting

    Resolution: 
    Check the PV1 or PV2 generator in the units power meter 
    If the unit’s power meter doesn’t match with the readings on a handheld meter, replace the unit

    Cause:
    Improper string sizing
    Problem on one MPPT input due to a string problem
    Unbalanced current between 2 inputs > 100%
    PV1 or PV2 input over current detected, hence the power output from PV1 or PV2 is stopped (half a power capability)

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