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    Why is my Conext CL showing an alarm code: 10 - AC relay flt (AC Relay Fault: Service Alarm)

    Issue: 
    Customer is calling to confirm alarm code: 10 (AC relay flt: Service Alarm)

    Product Line: 
    Conext CL 18000NA Conext CL 25000NA Conext CL 20000E Conext cL 25000E

    Environment:  
    On site troubleshooting

    Cause:
    AC output relay is either welded or opened  
    Abnormal frequent disconnections from the grid that caused premature ageing of the relay

    Resolution:  
    If the failure persists, replace the inverter

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